Frequently Asked Questions
Everything you need to know about shopping with VERDENA
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50, while a flat rate of $4.99 applies to smaller orders.
How can I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's journey.
What is the VERDENA return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our returns center to initiate a pre-paid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on VERDENA covered by a warranty?
Yes, most products come with a one-year manufacturer's warranty against defects. Please check the specific product description or contact our support team for details.
Do you ship internationally?
Currently, VERDENA ships to customers within the United States and Canada. We are working on expanding our delivery services to more countries in the near future.